- Define, develop, and document operational processes, systems, and reporting infrastructure to improve visibility and performance tracking
- Lead and support forecasting and planning processes
- Automate and improve scalable processes, and tools using Google Sheet to drive operational and business efficiency
- Analyze data and leverage insights to identify problems, implement recommendations, and track success
- Help build, maintain, and improve our data and reporting foundation
- Develop and own business requirements to build and improve systems and reporting
- Strong sales operations experience to coordinate with cross teams: customer service, engineering and sales to help scale our high-growth business and build operational foundation
- Balance execution & operations with strategic planning.