Senior Manager in Digital Wallet and Streaming

Job Description

  • Accountable for ensuring the confidentiality and discretion of the streaming/audiocast teams, in both written and verbal communications are maintained to the highest level.
  • Responsible for managing the expectations of the executive support teams, who will often have competing and conflicting production requirements, with last minute changes to show flows and production deliverables.
  • Provide suitable alternatives to their proposed requirements and mitigate potential risk to the organization ensuring security and brand compliance are maintained.
  • Direct event day production activities from the venue, exercise sound and rational judgment for potential situations that could impact the multiple elements of the stage production environment, based on a comprehensive knowledge of the overarching technical configurations and broadcasting protocols for specific events.
  • Take immediate action and delegate failover protocols to the streaming support team.
  • Simultaneously briefing and advising senior leadership on actions taken.
  • Calculates identified risks, notifies and makes recommendations to leadership on issues that may have an impact on an organization
  • Defines success metrics, key performance indicators (KPIs) and continues process improvement in quality of service, for products, services, and events.
  • Leads the implementation of the streaming delivery by formulating and developing innovative product sets that align with the organizations technology strategic objectives.
  • Define and analyze metrics that will improve the product.
  • Research customer needs and market opportunities.
  • Develop strategic decision frameworks.
  • Collaborate with teams to internally promote and empower the organization to successfully sell and implement well-being products.



  • A strong executive presence and thorough knowledge of the organization’s executives and service line leaders is essential.
  • Has an entrepreneurial spirit.
  • Proven leadership skills including the ability to drive and influence key decisions/stakeholders.
  • Strong negotiations skills with the ability to influence equitable outcomes is a key requirement to the overall success of events.
  • Ability to guide a team through strategic decisions.
  • Knowledge of OTT services’ ecosystem and major trends is a plus
  • Passion and dedication a must.
  • Positive attitude and comfort with ambiguity.
  • Fast learner; ability to get up to speed on complex concepts very quickly.
  • Thrive in a demanding, rapidly changing, cross-functional work environment


Work with us!

Frontiir welcomes for the talent of all experience levels and industries to join in our efforts.